Using appointment reminders

How to USE Appointment Reminders

October 10, 20221 min read

Are you using appointment reminders in your store?

Here are a few reasons to be using appointment reminders for your indy used/ bhph store.

DYK that Appointment Reminders can reduce No Show Rates by up to 30%? 📅

Appointment reminders should be standard but many still do not offer or have a system that offers appointment reminders, especially bhph, used smaller stores.

BTW, we have apt reminders in the Reverb Pipeline if you are interested.

If you are relying:

  • On the prospect to show up because they told the sales person they would... 

  • On the sales person to call or text them prior to the 'appointment'

  • On the sales person to actively schedule each prospect...

  • On the prospect to KNOW what they need to bring when they do show

Consider using text reminders in the Reverb Pipeline.

Not saying that no one ever shows up in the above situations.

BUT, with all of the things that people are bombarded with each day:

  • They get distracted

  • Forget about the day/ time

  • Or worse forgot which store they even spoke to - which happens.

Whether you go to the barber shop💈 or dentist 🦷, appointment reminders are SOP.

So TEXT appointment reminders are key! 📲

HOPE THIS HELPS YOUR STORE

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